meet the dolls
returns/exchanges
Refunds are accepted on all unworn items within 7 days of receiving.
Items returned up to 14 days from receipt will only be issued store credit. After 15 days of receipt items may no longer be returned or exchanged.
To process your return please email us at shopurbandolly@gmail.com.
Merchandise marked as Final Sale are considered Final Sale and are not eligible for return or exchange. Coupon or discount codes are eligible for one-time redemption and cannot be reused if item is returned or exchanged.